Award Winning Live Answering Services by Business Connections — Never Underestimate the Power of Personal Service

Listening – Your new competitive advantage

February 23, 2011

Listening is … the foundation of Engagement. Listening is … the foundation of Kindness. Listening is … the foundation of Thoughtfulness. Listening is … the blue print for Collaboration. Listening is … the blue print for true Partnership. Listening is … a Team Sport. Listening is … a Developable Individual Skill.* (*Though women are [...]

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Obtaining a Competitive Advantage

February 4, 2011

What’s your Competitive Advantage? A competitive advantage exists when the firm is able to deliver the same benefits as competitors, but at a lower price (price advantage), or deliver benefits that exceed those of competing products/services (quality advantage). “If you don’t have a Competitive Advantage, don’t compete” – Jack Welch, Former CEO of General Electric [...]

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How to Become Wealthy with Time

January 27, 2011

Owning and operating a business is a time consuming endeavor. Business is very dynamic. There’s no “Off Switch”. How does one avoid burning out your passion for the Business? I don’t claim to have all the answers, but many of our most successful clients utilize Business Connections 24 hour Telephone Answering Service to greet callers, [...]

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$100 Referral Program

January 18, 2011

Refer a new Telephone Answering Service Client to Business Connections and we’ll give you $100. We can credit your Business Connections account, send a check made out to you personally or a check made out to your company. Simple and profitable for everyone. I also encourage ALL businesses to have an organized referral [...]

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Cloning People with Personality Tests:

November 11, 2010

Organizations with the worst customer service will have a few customer service superstars. Great Organizations will just have more superstars. Do you wish you could Clone a few of your best employees and get rid of the worst employees? A business’ hiring process is just like when you’re rebuilding a sports team. You need to [...]

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Call Forwarding Service Tips

November 4, 2010

Call Forwarding is a service from your telephone company and enables your telephone calls to be answered at a different location. The two most popular types of Call Forwarding are Call Forwarding Variable or Call Forward Busy/Don’t Answer. Here’s an overview: Call Forwarding Busy/Don’t Answer: Calls are automatically transferred to Business Connections when all of [...]

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