Telephone Receptionist vs. Answering Service

April 20, 2011

Our employees have been hired by our clients to be a professional telephone receptionist.  We have been in business since 1949 & have found that the words “Answering Service” leaves a bad taste in most peoples minds.  I believe this because of the unprofessionalism & uncaring attitudes that numerous answering services offer.  A good receptionist in an [...]

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Rate of Speech for Attorney’s, Sales Representives, Actors, etc..

March 22, 2011

When we communicate with others, there is a preferred “speed” at which people have the highest amount of understanding or the ability to hear, comprehend, and understand our words. Get out a stop watch and see where your rate of speech is!  As a representative of your organization, it is important that you speak clearly. [...]

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Outselling Your Competition – Law Firm Strategy & Remodeling Contractor Strategy

March 18, 2011

Please make sure we have accurate instructions that allow us to Direct Connect Urgent callers to your Mobile Phone.  For example, a Law Firm wants us to Direct Connect callers “Looking to Hire an Attorney”, and calls from a “Judge’s Office”.  A remodeling contractor might want us to only Direct Connect callers “wishing to obtain [...]

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Hand-Off to Voice Mail

March 13, 2011

Did you know we can Hand-Off callers to your voice mail box?  If your callers prefer to leave their message in voice mail instead of leaving it with the telephone receptionist, we can transfer the caller directly to your voice mail box at a push of a button.  After the telephone receptionist answers your phone, he/she [...]

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Patience = Profits

March 9, 2011

Patience – A lot of times people say one exposure to a positive or a negative event does not have any impact.  That is not true.  The difference may not be visible but something is happening.  When a bamboo tree is planted, watered and fertilized for the first four years, nothing appears to happen.  There [...]

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Twitter linked to Stock Market Predictions?

February 24, 2011

Researchers at the University of Manchester, England and Indiana University have performed a study that has found a correlation between the mood of Tweets and the United States Stock Market (Dow Jones Industrial Average).  A measurement of “calmness” conveyed in tweets predicted Dow Jones closes three to four days later with an 87.6% accuracy.  An investment [...]

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